Thank you for visiting our frequently asked questions and answers page. If you can't find an answer to your question, please contact our Customer Service for help.
Are there any additional or hidden fees?
Are there any setup fees?
Can I make international calls with the AccuChat card?
Can I use the AccuChat Card at my Home or Office?
Do I need to change my long-distance service at home?
How long will it take to receive the AccuChat Card?
What about monthly minimums?
When may I use the AccuChat Card to place a call?
NO. The AccuChat calling card is a stand-alone card. You don't need to change your home long-distance carrier to get this card.
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YES. Utilizing our QuickChat Service, we can program our network to recognize your phone number so you don't have to input your 11 digit PIN number when calling from one of two predesignated phone numbers you choose!
Yes. Each account has a one-time activation fee of $1 per calling card for the first 5 calling cards for a maximum setup fee of $5.
There are no monthly minimums. If you don't use your card(s), you don't get billed.
If you use your card during a billing cycle you are charged a $1 billing fee. State and federal taxes also apply.
The AccuChat Card will be active between 7 to 10 business days of receiving your application.
Accounts are provisioned within one business day. Cards are mailed the same day when accounts are provisioned. Cards should be delivered within 3 to 5 days.
AccuChat does not allow international termination calls except to Canada, Puerto Rico and the US Virgin Islands.
